Questions? Find answers here!

Please read this policy carefully before making any purchases.

Digital downloads means — no shipping of resources

Due to the digital nature of Caroline Koehler’s Celavora Education, nothing is shipped to you. Yippee! You’ll receive your resource(s) right away.

All resources are digital downloads. Once your purchase is complete, you will receive your download link(s) and receipt via email to the email you used during checkout. If you do not see your email after a few minutes, here are some steps to take:

Returns & Refunds of Digital Products

Due to the digital nature of Caroline Koehler’s Celavora Education resources, all sales are final. If you are unhappy with your purchase, please contact me. I will consider refunds/exchanges on a case by case basis for digital products. I want you to be happy with your purchase.

Please reach out if you have any issues or experience trouble receiving or downloading your purchase.

Difficulty Printing?

All rights reserved by Caroline Koehler © Celavora.com. Your purchase is to be used by the original downloader ONLY. Copying for more than one teacher, classroom, department, school, or school system is prohibited. This product may not be distributed or displayed digitally for public view. Failure to comply is a copyright infringement and a violation of the Digital Millennium Copyright Act (DMCA). Intended for classroom and personal use ONLY. Student support materials may be given to parents to assist with students you are currently instructing.

Customer Information

When making a purchase, your name and email will be added to the Caroline Koehler’s Celavora Education email list. This will allow you to receive updates on your purchase. You will also receive other informational and promotional emails. You may unsubscribe at any time.

All orders are processed using a secure server (SSL).  Caroline Koehler’s Celavora Education does not store any payment information on their servers. 

How else can I help?

I know you are already so busy as a teacher. I’m here to help! Please feel free to reach out to me if you have questions or problems.

You can reach me at:  caroline@celavora.com.

Thank you for being a valued customer! I truly appreciate you!

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